top of page

Humble Travel'z Policies

1. Consultation & Research Fee

  • A non-refundable research fee is required to begin the travel planning process.

    • Standard Travel (Flights, Hotels, Packages, etc.): $25 per destination

    • Luxury or Custom Itineraries (Groups, Honeymoons, International, etc.): Starting at $50

  • This fee covers:

    • Initial consultation (via phone, Zoom, or email)

    • Custom itinerary curation

    • Up to 2 itinerary revisions

  • This fee is due before any research or quotes are provided.

2. Booking Terms

  • All bookings must be made through Humble Travel’z and its approved suppliers.

  • Full payment or deposit must be made by the specified deadlines, or your booking may be canceled.

  • Prices are not guaranteed until booked and are subject to availability and supplier changes.

3. Payments

  • Humble Travel’z accepts credit/debit card payments via secure invoice.

  • For group travel, a payment plan may be arranged if the supplier allows.

  • Payment of your invoice confirms acceptance of these terms and conditions.

4. Cancellations, Changes & Refunds

  • Cancellation policies vary by supplier. It is your responsibility to review these at time of booking.

  • Humble Travel’z charges a $25 fee for any changes or rebooking requests outside of supplier fees.

  • The initial research fee is non-refundable, regardless of trip changes or cancellations.

5. Travel Insurance

  • Travel insurance is strongly recommended to protect your investment.

  • You will be asked to accept or decline travel insurance in writing. Declining may waive certain protections.

6. Passport & Documentation

  • Travelers are responsible for ensuring their passports are valid at least 6 months beyond travel dates.

  • Any required visas or travel documents must be secured before departure. Humble Travel’z can advise but does not guarantee visa issuance.

7. Client Responsibility

  • Provide accurate traveler information (full names as shown on government ID/passport).

  • Respond to communication and deadlines in a timely manner.

  • Review all confirmations and invoices for accuracy.

8. Communication & Business Hours

  • Normal business hours: Monday–Friday, 9 AM – 6 PM EST. After-hours calls will be returned next business day.

  • Preferred methods of communication: email, inquiry form, or scheduled phone call.

  • Social media DMs are not monitored for formal trip communications.

9. Marketing & Testimonials

  • With your consent, photos or reviews of your trip may be used for marketing purposes on our social media or website.

  • A feedback form will be provided after your trip to help us grow and better serve you.

bottom of page